Privacy Policy

1. Introduction

DigitalMax Philippines ("we", "our" or "our company") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website and use our services, in compliance with Philippine data protection legislation.

2. Information We Collect

2.1 Personal Information

• Full name and surnames
• Email address
• Phone number
• Company information (name, position)
• Project information and business needs
• Contact and communication data

2.2 Technical Information

• IP address and geographic location
• Browser type and device
• Pages visited and time spent
• Cookie information and similar technologies
• Navigation data and preferences

3. How We Use Your Information

• Provide and improve our digital marketing services
• Respond to your inquiries and information requests
• Schedule and conduct digital marketing consultations
• Send commercial communications and service updates
• Perform market analysis and service improvements
• Comply with legal and regulatory obligations
• Prevent fraud and ensure service security

4. Legal Basis for Processing

We process your personal information based on:

• Your express and free consent for data processing
• Execution of digital marketing service contracts
• Compliance with applicable legal obligations
• Legitimate interests of our company to improve services
• Protection of vital interests when necessary

5. Sharing and Disclosure of Information

5.1 We may share information with:

• Technology service providers under confidentiality agreements
• Legal authorities when required by law
• Business partners for specific services with your consent
• Web analytics companies to improve our services
• Digital marketing tool providers

5.2 We do not sell personal information to third parties

6. Data Security Measures

• SSL/TLS encryption for all communications
• Restricted access to personal information under authentication
• Regular and secure backups
• Updated computer security protocols
• Regular staff training in data protection
• Periodic security audits

7. Data Retention

We retain personal information during:

• Duration of active business relationship
• Periods required by law (minimum 5 years under Philippine legislation)
• Time necessary to fulfill declared specific purposes
• Limitation period for possible legal claims
• Time determined for marketing purposes with your consent

8. Your Rights

In accordance with the Data Privacy Act of 2012, you have the right to:

• Know, update and rectify your personal data
• Request proof of authorization granted
• Be informed about the use given to your data
• File complaints with the National Privacy Commission
• Revoke authorization and/or request data deletion
• Access your personal data free of charge
• Request portability of your data when applicable

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use:

• Essential cookies for website functionality
• Analytics cookies to improve our services
• Marketing cookies to personalize content
• Preference cookies to remember settings
• Social media cookies for integrated functionalities

9.2 Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect the website functionality and our services.

10. International Data Transfers

Your information is processed primarily in the Philippines. Any international transfer is carried out with adequate safeguards and complying with applicable Philippine regulations.

11. Privacy of Minors

Our services are directed at companies and professionals over 18 years old. We do not knowingly collect personal information from minors without verifiable parental consent.

12. Third Party Links

Our website may contain links to third party sites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.

13. Data Breach Notification

In case of a data breach that may affect your personal information, we will notify you and the competent authorities within the timeframes established by Philippine law.

14. Changes to this Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website and by email when appropriate.

15. Data Protection Officer

As required by Philippine law, we have appointed a Data Protection Officer to address your concerns:

16. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you may file a complaint with:

17. Contact Information

For questions about this Privacy Policy or our data practices, contact us:

18. Applicable Law

This Privacy Policy is governed by the laws of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and regulations, and other applicable data protection regulations.

19. Authorization and Consent

By using our services and providing your personal information, you grant your free, prior, express and informed authorization for the processing of your personal data in accordance with this policy and for the purposes described herein.

20. Processing of Sensitive Data

Should we collect sensitive data (such as health information for specific services), we will request your additional express consent and apply enhanced protection measures in accordance with Philippine legislation.